We hope that you are completely satisfied with your new purchase. In the event that you are not, we will gladly except Returns/Exchanges within 14 days of delivery. Return postage is always the full responsibility of the buyer. We do not refund any Shipping&Handling charges for any reason, unless an error was made on our behalf i.e. we shipped you the wrong item. All returns must be accompanied by the original invoice/receipt, items must be in new condition and in original packaging with all original tags attached. This means, we will not except any Returns/Exchanges on items that have been worn, altered, washed, smell like perfume or smoke, marked by makeup/deodorant, damaged by the buyer or tampered with in any way.
Items that show defect from wear and tear or neglect from the buyer, will not be accepted for Return/Exchange. All Returns/Exchanges are inspected upon receipt. We reserve the right to decline any Returns/Exchanges that do not meet our policy.
To insure proper hygiene protocol; Earrings, Hats and Hair Accessories are "Final sale"
Purchases made in person at Local Events, Art/Craft Fairs, Fashion Shows Festivals etc. are “Final Sale”
Any items marked as "Final Sale" are not eligible for Return/Exchange.
Discount Codes used on purchases are not reapplied on Returns/Exchanges unless it's an exchange for the exact same item/style/color. Additional S&H charges will apply and are 100% the responsibility of the buyer.
How to Process your Return/Exchange:
Prior to sending back your items, send us an email at firstname.lastname@example.org including the following information
- Email Subject: Sayira Return/Exchange
- Full Name
- Order Number
- Reason for Return/Exchange
- Items being sent back
- New items you'd like your purchase exchanged for. (Include Size/Color)
We will reply within 24-48 business hours with instructions on your return.
Please allow 24-48 business hours for your return/exchange to be processed upon receipt. Timing on full refunds may vary depending on your bank, but in most cases are complete within 3-7 business days.
Any Returns/Exchanges that do not meet our Policy will not be processed and returned to the buyer. Additional shipping charges will apply at the buyers expense.